CUSTOMER SERVICE:
Customer service email : [email protected]Hours: Monday- Friday 9a-5p PST
Response time: 1-3 business days
RETURNS/EXCHANGES:
Our items are handcrafted and are made to order. All sales are final unless incorrect item is received.
ORDERS:
In the event that your order is lost or missing in the mail we do advise you to follow up with the postal service and file a claim with them. All packages are insured. We also ask that you forward all details to our customer service department.
Undelivered lost packages may be reissued.
Delivered lost/stolen packages may be reissued after claim is filed.
In the event your order is incorrect please email us a photo of what you have received and we will replace order in 1-3 business days.
DISCLAIMER:
Our products are not FDA approved and they are not guaranteed to work on everyones skin. We DO NOT give medical advice. For any medical concerns please consult a doctor.